Law Enforcement or Regulatory Requests

I am a law enforcement officer and would like to contact Wallet for cooperation on a case. How should I proceed

Wallet will carefully review each law enforcement request and cooperate on a case-by-case basis to disclose information, in accordance with its internal policies and applicable laws. All communications and requests must be fully verified.

All law enforcement requests should be sent to the following e-mail address: lea@wallet.tg. After you submit your request, you will be prompted to submit your valid proof of identity, authority documentation and your request through a separate form from Sumsub.

We reserve the right to confirm your identity at the law enforcement agency and this might cause additional delay to review the submitted request.

To ensure accurate review of your request, we kindly ask that all submissions be made in English. This will help us handle your inquiry efficiently and without errors.

A law enforcement officer working on my case would like to contact Wallet for cooperation on this case. How should I proceed

Please ask your officer to send an official request to the following e-mail address: lea@wallet.tg.

The instructions on how to submit a law enforcement request can be found here. Kindly share them with your officer.

I am a regulatory agency representative and would like to contact Wallet. How should I proceed

All requests from regulatory agencies should be sent to the following e-mail address: lea@wallet.tg .

To ensure accurate review of your request, we kindly ask that all submissions be made in English. This will help us handle your inquiry efficiently and without errors.

What recipient name should be used to send a law enforcement / regulatory request to Wallet

Please indicate the "Wallet on Telegram" project name as a recipient when sending a request to the e-mail address lea@wallet.tg.